Get Best Travel Deals
Travel plans can change unexpectedly, and knowing the policies around flight changes and name changes can help you navigate these situations without unnecessary stress. Each airline has different rules, fees, and procedures, but there are general guidelines that most follow. Let’s break down what you need to know about changing flights or correcting names on tickets.
Airlines typically allow passengers to make changes to their flights, but the specific policies, fees, and deadlines depend on the type of ticket you purchased, the airline, and the timing of your request.
Post-pandemic, many airlines have relaxed their change policies. Here are a few examples:
Name errors on flight tickets are common, but they must be corrected before travel, as most airlines require that the name on the ticket exactly matches the name on the traveler’s government-issued ID or passport. Policies around name changes vary by airline, but here’s a general outline:
Name Correction: This involves fixing minor mistakes such as typos or switching the order of first and last names. Most airlines allow minor name corrections for free or a small fee. For example, correcting a typo like “Jhn” to “John” is usually straightforward.
Name Change: A complete name change (e.g., transferring a ticket to another person or changing the full name) is rarely allowed. Most airlines do not permit transferring a ticket to another individual, as tickets are generally non-transferable. In rare cases (e.g., after a legal name change), airlines may allow changes, but it typically requires documentation such as a marriage certificate or court order, and the fees can be significant.
If you’ve legally changed your name (e.g., due to marriage or divorce), you’ll likely need to provide supporting documentation to process the name change. Airlines will ask for:
Online: Many airlines allow you to make flight changes directly through their website or mobile app. Look for the “Manage Booking” section, where you can check your eligibility for changes and review the fees involved.
Contact Customer Service: If you can’t change your flight online or if you have a special request, it’s best to contact the airline’s customer service or visit their ticket office. Be prepared with your booking reference number and personal details.
Travel Agents or Third-Party Bookings: If you booked through a travel agent or a third-party website, you might need to contact them to make any changes to your booking.
Call the Airline: For name corrections, it’s often quicker to contact the airline directly. They may ask for documentation, such as your passport, and may charge a fee depending on the type of change.
Provide Legal Documents: For significant name changes, such as after marriage or divorce, be prepared to send in official documents that prove the name change.
Double-Check Information: Always double-check your name and flight details before completing the booking to avoid the hassle of corrections later.
Book Flexible Fares: If you think your plans might change, it’s worth investing in a fare that allows changes without a fee. Many airlines now offer “no-change-fee” options, especially for higher-class tickets.
Purchase Travel Insurance: Travel insurance can help cover the costs of flight changes or cancellations due to unforeseen events, reducing the financial impact of changes.
Flight changes and name corrections can be relatively simple if you understand the airline’s policies and act quickly. Being proactive—double-checking your information at booking, knowing the fees involved, and using the airline’s digital tools—can help make the process smoother. If you’re uncertain about the policies, always reach out to the airline’s customer service for clarification to ensure a hassle-free travel experience.